In this Live Online Workshop, we’ll identify how highly effective leaders achieve results:

• Traits of highly effective leaders
• Leveraging emotional Intelligence as a competitive edge
• Leadership vs management: understanding the difference
• Hiring the right people
• Onboarding
• Developing people: training and coaching
• Straight talk - dealing with underperforming employees
• Maintaining standards of performance
• Empowerment, recognition, and support
• Identifying and dealing with team dysfunction